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Assigning Relief Caregivers

Note: Your Staff Manager configuration may not include this optional application. To add this application to your configuration, contact your Clinical Consultant or Client Advocate.

Regulatory bodies and local policy overseeing staffing ratios, patient safety, and more, require you to assign and document relief coverage during caregiver meals, breaks, or other times caregivers are absent from the unit. This ensures that appropriate patient coverage and staffing ratios are maintained at all times.

Use the Assignment Manager Assign Relief function to assign relief caregivers. Relief coverage can be provided by direct caregivers assigned to patients in the profile (that is, caregivers assigned to patients can cover each other during breaks), caregivers scheduled to cover caregiver meals and breaks only, nurse managers, house supervisors, or others, as applicable.

Complete the following steps to assign relief caregivers:

  1. From the Assignment Manager menu, select Patient Assign. This opens the Patient Assignment page with the Summary by Patient view active.
  2. By default, the page displays the data the current date and shift category partition in the profile you last updated. To change to a different date, profile, or shift category partition, follow these steps:
    1. Select a date from the Date menu or use the Calendar tool.
    2. Select a profile from the Profile menu.
    3. Select a shift category partition from the Shift Partition menu.
    4. Click Go. This updates the page to display the data for the Shift Category Partition you selected.
  3. In the Assign section of the toolbar, click Relief. This opens the Assign Relief view.
  4. When you first open the window, the Available Caregivers table displays all caregivers assigned to patients and future arrivals with the No Break check box selected. You must deselect No Break in a caregiver's row to assign relief. This adds the No Relief Assigned icon to the caregiver's row. If your organization uses the optional CareAware iBus, the Available Caregiver table displays all caregivers assigned to patients and future arrivals as Primary Alert.
  5. Click the Add Relief Type icon beside a caregiver in the Available Caregivers table. This adds a Relief Type table below the caregiver. The table includes the Relief Type row and a row for each of the caregiver's assigned patients. If your organization uses the optional CareAware iBus the relief type table lists each caregiver's patients assigned as Primary Alert.
  6. If you want, you can edit the following items in the Relief Type row.
    1. The All check box: The All check box is selected by default. If you want to assign different relief caregivers to each patient, you should deselect the All check box. When All is selected, Assignment Manager automatically adds your selected relief caregiver to all patients assigned to the primary caregiver during the relief period.
    2. Relief Assignment Start time: By default, the break Start is set for the mid-point of the caregiver's scheduled time during the shift. You can change the break start time by entering a new time in the box.
    3. Len: The length of the primary caregiver's break in minutes. By default, the Length is set at 30 minutes. You can change the length by entering a new time in the box.
    4. Relief Type: The type of caregiver relief, either Routine or Non-Routine. Routine is for expected breaks, such as meal times. Non-Routine is for unexpected absences from the unit, such as time off unit to transport a patient or a planned (but not routine) absence to attend a meeting. The Relief Type is set to Routine by default; however, you can change it to Non-Routine by selecting it from the menu.
  7. Drag a caregiver from the Relief Caregivers table and drop it on a patient's row in the Available Caregivers table in the box marked with the Relief icon . The table updates to display the relief caregiver's skill and name in the Relief box. If the All check box is selected, the skill and name are displayed in each patient row under the primary caregiver.
  8. If you want, you can add a second relief period for a caregiver by clicking the Add Relief Type icon again and assigning additional relief caregivers. You would want to do this if you had a caregiver who needed Routine relief for a normally scheduled meal break, but also needed a second Non-Routine relief to attend a class or meeting.
  9. Repeat steps 1 through 8 until you have assigned relief caregivers for each primary caregiver with a relief period entered.
  10. Click Save.

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